Sahara Pariwar (Hotels) is hiring Deputy Front Office Manager in Pune

Company Name	Sahara Pariwar
Designation	Deputy Front Office Manager
Location	pune
Experience	7 - 10 Years
Education	UG - BHM - Hotel Management PG - Post Graduation Not Required
Compensation	CTC should not be a Bar
Industry Type	Hotels/ Restaurants/Airlines/Travel
Functional Area	Hotels, Restaurants
Keywords	Dy. Front Office Manager , Assistant Front Office Manager
Job Description	1.      Assist front office manager in supervising and coordinating the day-to-day operations of the front office staff and resolves internal problems. 2.       Deals with problems arising from guest complaints and reservation and room assignment activities. Responsible for holding regular meeting with staff members in order to keep them properly informed and trained. 3.      Regularly check appearance, personal hygiene and uniforms of the staff. 4.      Train, cross-train and retrain all Front Office staff. 5.      Verify that accurate room status counts are taken at the proper times and that the information is relayed to those concerned. 6.      Maintain continuous contact with hotel guests to ensure that any problems or complaints are handled quickly, efficiently and courteously. 7.      Uphold the hotel's commitment to gracious hospitality and follow through on staff courteous training programs. 8.      Run, trace reports & special service request reports to ensure guest requests are fulfilled. 9.      Ensure that all VIP's and concierge level guests are pre-registered. 10.  Check for accurate credit limits and in house guest rates for accuracy. 11.  Ensure that all ledger work is neat and accurate and that all clerks are balanced at the end of the shift.
Desired Profile	Will be responsible for organizing, planning, directing and controlling of the Front Office reception / Cashier, Reservations, Concierge and Telephone Department, Should have 7-10 years experience in a Five Star property
Telephone	02261981852
Email Address	usha@aambyvalley.com
contact Website	Ms. Usha Anthony http://www.aambyvalleycity.com/